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Detail for Al's Steak House : Restaurant, American
Our first time to this restaurant,we drove nearly an hour, only to find that we had to wait yet another hour past our reservation, in the cold and vastly crowded lobby, listening to, and jossled by fellow patrons with the same complaint; several leaving in disgust. When we were finally seated, our overwhelmed waitress apologized for the slow service and no explanation was offered upon inquiry. The food was good; the prices reasonable. However, I am not sure I wish to repeat that kind of experience. - Frustraiting Experience, 12/14/2003